Visperio training

Visperio Training Academy

Service Advisor & Leadership Development

Elevate your dealership’s performance with our specialized training, expert guidance, and strategic tools, paving the path to transformation and professional growth.

The future of dealership professional development.

The VISPERIO Training Academy provides your team with continuous access to numerous Virtual Passes, each tailored to equip your Service Advisors and Leadership team with practical and tactical daily solutions.

Click on a Pass for details

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The Toolbox

Essential Service Advisor Tools

Transform from good to exceptional, using tools of industry leaders. Pass Details

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Speed Dating

Build Client Relationships

Master first impressions, anticipate needs, and move beyond mere transactions. Pass Details

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Conquer the Sale

Elevate Your Sales Skills

Transform interactions, build trust, and achieve industry excellence. Pass Details

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Success Navigator

Achieve Your Goals Faster

Master service, ensure consistency, and elevate interactions. Pass Details

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Inspire & Influence

10 Powerful Daily Routines and More

Build a top team, earn respect, and shape automotive's future. Pass Details

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Financial Empowerment

Maximize Earnings

Become a financial expert, delve into operations, and boost profitability. Pass Details

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Filling the Funnel

Growth-Driven Mastery

Master methods, seize growth, and lead with top automotive insights. Pass Details

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Resilient Resolve

To Fortify Resilience & Determination

Turn challenges to wins, fortify resolve, and ensure success. Pass Details

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Ignite Greatness

Leadership Development

Learn from experts, hone leadership, and rise as an industry leader. Pass Details

The Toolbox

Essential Service Advisor Tools

Are you a service advisor looking to take your skills to the next level? Dive deep into the "The Toolbox", the ultimate training that unveils the secrets behind becoming not just a good service advisor, but an exceptional one. This pass doesn't just impart knowledge—it hands you the very tools used by industry leaders, ensuring that success on the service drive isn't a one-time win, but a consistent achievement.

Picture yourself as the go-to professional, the one who doesn't just serve, but astonishes clients day in and day out with unparalleled expertise. With "The Toolbox", you won’t merely learn; you'll transform. Elevate your approach, refine your skill set, and commit to delivering professional service daily. It's time to step up.

Speed Dating

Build Client Relationships

In the realm of service, relationships are paramount. Introducing Speed Dating for service advisors—a transformative training that goes beyond the routine. Unlock the time-tested art of forging genuine, lasting customer relationships.

Every successful interaction begins with a potent meet and greet. With our tailored training, delve into techniques that set the stage for a memorable first impression. But we don't stop there. Hone in on the art of masterful questioning, allowing you to understand and anticipate your customer's deepest needs, fostering trust and loyalty. Our curated modules will empower you to steer personalized conversations that resonate, ensuring your service drive is not just transactional but transformational.

Let's face it: in today’s competitive world, being good isn't enough; being exceptional is the key. Let's embark on this insightful journey together, shaping you into the service advisor that doesn't just meet standards but sets them. Dive into "Speed Dating" and redefine the essence of service.

Conquer the Sale

Elevate Your Sales Skills

Every interaction on the service drive holds a treasure trove of opportunities. But do you have the map to unearth them? Welcome to Conquer the Sale, a specialized training tailored for ambitious service advisors ready to transform every customer engagement into a symphony of opportunity. This isn’t just another training—it’s your personal playbook to achieving success on the service drive. Master the subtle dance of the walk-around, learning the cues that lead to trust and rapport. Dive deep into groundbreaking techniques that not only recognize but also elegantly present sales opportunities, turning potential into palpable success.

It’s time to cast aside hesitation and arm yourself with the strategy and confidence that's often reserved for the elites in the industry. With "Conquer the Sale", every day is an opportunity to not just perform, but to dominate. Elevate, excel, and let each engagement be your testimony of mastery. Are you ready to redefine your legacy on the service drive? Join "Conquer the Sale" and ignite the spark of unparalleled success.

Success Navigator

Achieve Your Goals Faster

Success isn't a destination—it's a journey, and every service advisor deserves a roadmap. Introducing Success Navigator, the premier training program meticulously designed for those who aspire for more than just ordinary. Dive into the essence of impeccable service by laying down the quintessential foundation and building blocks that turn every interaction into an experience. Through our bespoke modules, you'll not just engage: you'll enchant.

In the dynamic world of service, consistency is the holy grail, and with Success Navigator, it's within your reach. Immerse yourself in strategies that guarantee not only positive interactions but also culminate in experiences that customers relish and remember.

It’s time to transition from the mundane to the magnificent. If you're ready to redefine every conversation, to elevate each engagement, and to be the beacon of service excellence, then "Success Navigator" is your compass. Embark on this enlightening journey today and turn your service drive into a runway of success.

Inspire & Influence

10 Powerful Daily Routines and More

Do you dream of making waves in the automotive service arena? Yearn to be more than just a cog in the machine? Introducing Inspire & Influence: your ticket to ascend from being just another manager to an influential service leader. This pass offers more than just theories—it presents a clear path illuminated by ten powerful daily routines that distinguish the titans of service leadership from the masses.

As you cultivate a powerhouse team with laser-focused vision, watch as your influence grows, heralding unparalleled growth not just for your drive but for your entire organization. Inspire & Influence isn’t just training—it's transformation, empowering you with the tools and insights to not only command respect but also foster an environment of innovation and excellence. Take the reins of your destiny. Dive into "Inspire & Influence" today and shape the future of automotive service leadership. Your journey from manager to legend begins here.

Financial Empowerment

Maximize Earnings

In the automotive service industry, success isn't just about mechanical prowess—it's about wielding financial acumen like a master. Presenting Financial Empowerment, your indispensable guide to transforming from a service advisor to a financial maestro in the automotive realm. This illuminating training goes beyond the ordinary, unraveling the cryptic dance of numbers in fixed operations, ensuring that you not only understand but also capitalize on every financial nuance.

Ever wondered how the seemingly minor concept of unapplied labor can make or break your profitability? With Financial Empowerment, you’ll journey into the heart of such crucial financial intricacies, equipping yourself with the tools to maximize every earning opportunity. This isn’t just about monetary gain—it’s about achieving expertise, respect, and true professional empowerment.

Ready to redefine your role, supercharge your earnings, and stand tall as an exceptional service advisor? Dive into Financial Empowerment and unlock the treasure trove of financial insights waiting for you.

Filling the Funnel

Growth-Driven Mastery

The path to automotive service excellence is paved with the right tools and insights. Enter Filling the Funnel—a training specially crafted for ambitious service advisors like you. This comprehensive course isn't just another step; it's a leap in the journey of your career advancement. Unearth cutting-edge techniques that don't just let you tread water but steer your business's ship into uncharted territories, ensuring unparalleled control and rapid growth.

The automotive industry is vast and ever-evolving, and to stand out, you need to be equipped with strategies that are ahead of the curve. With Filling the Funnel, you're not merely navigating the industry; you're setting the pace. Dive deep into advanced methods, harness growth opportunities, and elevate every facet of your role. If you envision a future where you're not just part of the industry but leading it, then Filling the Funnel is your secret weapon. Embrace the transformation, propel your career, and reach pinnacles you once deemed unreachable.

Resilient Resolve

To Fortify Resilience & Determination

In the dynamic landscape of the service industry, it's not just about navigating challenges—it's about rising above them with unmatched vigor and grace. Introducing Resilient Resolve—the definitive training tailored for service advisors who are ready to evolve into champions. Dive into a world where resilience is more than just a buzzword; it’s your armor. With expertly designed modules, this program will impart techniques that don't just increase your resistance to challenges but turn them into stepping stones toward greater success.

The true measure of a service advisor isn't just in expertise, but in the unwavering determination that powers through adversity. With Resilient Resolve, you'll be equipped to embrace every challenge, transforming hurdles into victories and doubts into determinations. Elevate your service game, fortify your resolve, and step into a realm where success isn’t a possibility, but a guarantee. If you're ready to embrace a future where setbacks are merely setups for greater comebacks, then Resilient Resolve is your playbook.

Ignite Greatness

Leadership Development

Are you seeking inspiration to fuel your entrepreneurial fire? Look no further than Ignite Greatness. Combining insights from top thought leaders across various industries, this course is designed to help you fully embrace your role as a leader and inspire your team to follow the path you’ve set for them.

Hear from leaders like John Maxwell, Dr. Jason Selk, Vic Keller, Jacquelyn Wieland, and more as they share their experiences and offer guidance for you as you build the foundation for your future as a leader in the automotive industry. You’ve already proven yourself as a great manager—now’s the time to transform into a legendary leader.

What Others Say

Thanks to their guidance, our team is more confident and capable than ever before. I highly recommend the VISPERIO team to anyone looking to take their business to the next level.

Heidi

Our biggest challenge was maximizing the efficiency of our scarce technician labor hours while keeping our employees motivated and maintaining our company culture. Kyle and his team provided us with real-world solutions that helped us reduce non-billable and under-billed repair types while increasing our effective labor rate by 16% year over year—instant results and revenue for our company.

John

The final product was above and beyond what we expected. VISPERIO delivered a professional white-labeled training and onboarding program for our entire group.

Tom

Executive Team

Kyle Newsom and Tom Fennen

Our team's visionary approach sets us apart as industry-leading professionals with decades of experience. Our group of fixed operations experts brings a wealth of tactical and practical insights that are second to none. Any brand, any location and we have a solution for you.

As leading industry experts, we specialize in providing tailor-made fixed operations training and professional development programs that empower your entire team for sustained success.

Learn more about VISPERIO
Visperio training

Visperio Training Academy

Service Advisor & Leadership Development

Elevate your dealership’s performance with our specialized training, expert guidance, and strategic tools, paving the path to transformation and professional growth.

Features

Access the Visperio Training Academy only on Leaderpass, and experience the difference of world-class professional development today.

  • Virtual Passes

    Watch all lessons from all Virtual Passes on-demand, whenever you like
  • 1-on-1 Training with the VISPERIO team

    Meet with the experts for personal training calls
  • Workbooks & resources

    Download a digital workbook & access resources for each lesson
  • Take notes & more

    Notes & more Leaderpass features in your personal account

TEST DRIVE: Enjoy a FREE test drive of the VISPERIO training academy today!

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Visperio Training Academy

Service Advisor & Leadership Development


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Visperio Training Academy

Service Advisor & Leadership Development

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